Refund, cancellation & dispute policy.

1. Introduction

At AmpliFunnel Media LLC ("Company," "we," "us," or "our"), we are committed to providing professional digital marketing, lead generation, advertising management, and consulting services.

We believe in transparency, accountability, and maintaining positive relationships with our clients.

This Refund, Cancellation & Dispute Policy explains the circumstances under which refunds may be issued, how clients can request refunds, how cancellations are handled, and the procedures for resolving payment disputes.

By purchasing our services, clients agree to the terms outlined in this policy, subject to applicable laws and their individual service agreements.

2. Our services

AmpliFunnel Media LLC provides digital marketing and consulting services, including:

• Digital advertising campaign setup and management.
• Facebook and Instagram advertising management.
• Lead generation and customer acquisition services.
• Marketing strategy and consulting.
• Marketing funnel development.
• Advertising campaign optimization.

Our services are delivered remotely, and the specific scope of work, deliverables, timelines, and any performance commitments are communicated through individual service agreements.

3. Refund policy

3.1 Refund eligibility

AmpliFunnel Media LLC offers refunds when we fail to deliver the services or specific results expressly promised in a client's written service agreement.

Refund eligibility is determined based on the agreed scope of work, deliverables, performance commitments, and applicable contractual terms.

A client may qualify for a refund under the following circumstances:

• We fail to provide services explicitly included in the signed agreement.
• We fail to complete agreed deliverables within the contractual timeline, subject to any agreed extensions or exceptions.
• We fail to meet a specific performance guarantee expressly documented in the service agreement, provided the conditions of that guarantee have been satisfied.
• We are unable to fulfill our contractual obligations.

Depending on the circumstances and the applicable agreement, eligible clients may receive a full or partial refund.

3.2 Non-refundable circumstances

Refunds are generally not provided in the following circumstances:

• The client changes their mind after services have commenced.
• The client is dissatisfied with marketing results that were not expressly guaranteed in writing.
• The client voluntarily discontinues services before the agreed service period ends.
• The client fails to provide necessary information, approvals, access, or cooperation required for service delivery.
• The services and deliverables have been completed in accordance with the agreement.

These limitations do not override any applicable legal rights or specific refund guarantees contained in a client's service agreement.

3.3 Performance guarantees

Certain services or packages may include specific performance guarantees.

Such guarantees apply only when expressly documented in the client's written service agreement. The agreement will specify:

• The results or deliverables guaranteed.
• The applicable performance measurement period.
• Any conditions the client must satisfy.
• The remedy available if the guarantee is not fulfilled.

If we fail to meet an applicable guarantee despite the client satisfying its conditions, we will provide the remedy specified in the agreement, which may include a full or partial refund.

3.4 Advertising spend and third-party expenses

Our agency's service fees are separate from advertising budgets paid to third-party platforms, including Meta (Facebook and Instagram).

Advertising expenses already charged by third-party platforms are generally non-refundable by AmpliFunnel Media LLC. Any refund of advertising expenditure is subject to the relevant platform's refund policies.

Third-party expenses incurred on behalf of clients may also be excluded from refunds when such expenses are non-recoverable and were properly disclosed.

4. How to request a refund

Clients who believe they qualify for a refund should contact us by email: vivek@amplifunnel-media.comrenikuntasaivivek99@gmail.com

Please include:

1. Your name and business name.
2. The email address associated with your account.
3. The relevant invoice or payment reference.
4. The date of payment.
5. A description of the services or contractual commitments that were not fulfilled.
6. Any supporting information relevant to your request.

Refund review timeline

We aim to acknowledge refund requests within 2 business days. Refund requests will generally be reviewed within 5 business days after receiving the necessary information. If additional documentation or investigation is required, we will notify the client.

Refund processing timeline

When a refund is approved, we aim to initiate it within 5–10 business days. Refunds will generally be issued to the original payment method. The time required for the refunded amount to appear in the client's account depends on the payment processor and financial institution.

5. Cancellation policy

5.1 Cancellation requests

Clients may request cancellation of their services by contacting us by email: vivek@amplifunnel-media.comrenikuntasaivivek99@gmail.com. Cancellation requests must include the client's name, business name, and relevant service details.

5.2 Monthly services

For monthly marketing and consulting services, clients may request cancellation before the next billing cycle. Unless otherwise specified in the service agreement, cancellation will take effect at the end of the current paid billing period. Cancellation does not automatically entitle the client to a refund for services already provided.

5.3 Fixed-term service agreements

For fixed-term packages, including three-month marketing agreements, cancellations are subject to the terms of the applicable service agreement. Early cancellation does not automatically qualify for a refund. However, clients remain eligible for refunds where AmpliFunnel Media LLC fails to fulfill contractual obligations or applicable performance guarantees.

5.4 Recurring payments

Once cancellation becomes effective, recurring payments for the canceled services will stop. Any outstanding amounts legitimately owed under the service agreement remain payable, subject to applicable law.

6. Service delivery policy

AmpliFunnel Media LLC provides professional digital marketing and consulting services remotely. Services may include:

• Advertising campaign development.
• Advertising account management.
• Lead generation activities.
• Marketing consultations.
• Campaign optimization.
• Marketing funnel development.
• Performance reporting.

Service commencement dates, delivery schedules, and specific deliverables are communicated through proposals, invoices, or written service agreements.

Because our services are delivered digitally, physical shipping and product returns do not apply.

7. Results and performance disclaimer

We strive to deliver professional marketing services that help businesses improve their advertising performance and customer acquisition efforts. However, marketing outcomes can vary due to market conditions, advertising budgets, competition, customer demand, and other external factors.

Unless expressly guaranteed in writing, AmpliFunnel Media LLC does not guarantee specific revenue, sales, lead volumes, or business growth. Any written performance guarantee provided to a client will be honored according to its documented terms.

8. Billing errors and payment disputes

We are committed to resolving billing concerns fairly and promptly. Clients who believe they have experienced an incorrect charge, duplicate payment, unauthorized transaction, or billing error should contact us by email: vivek@amplifunnel-media.comrenikuntasaivivek99@gmail.com

Please include the relevant transaction information and a description of the concern. We will investigate the matter and provide an appropriate resolution. If a billing error is confirmed, we will arrange a correction or refund as appropriate.

9. Chargebacks and payment disputes

We encourage clients to contact us directly before initiating a payment dispute so that we have an opportunity to address their concerns. However, nothing in this policy restricts a client's right to dispute a payment through their bank or payment provider.

If a payment dispute or chargeback is initiated, AmpliFunnel Media LLC may provide relevant documentation to the payment processor or financial institution, including:

• Signed service agreements.
• Invoices and payment confirmations.
• Records of services delivered.
• Client communications.
• Advertising campaign reports.
• Relevant contractual terms.

We cooperate with payment processors and financial institutions during dispute investigations.

10. Exceptions and contractual agreements

Individual service agreements may contain specific refund guarantees, cancellation conditions, or service commitments. Where a written agreement contains terms that differ from this general policy, the provisions of that agreement will take precedence to the extent permitted by applicable law. Nothing in this policy limits rights or remedies that cannot legally be excluded.

11. Policy updates

AmpliFunnel Media LLC reserves the right to modify this policy when necessary. Updated versions will be published on our website with a revised effective date. Changes will not retroactively alter existing contractual obligations unless agreed upon by the parties or required by law.

12. Contact information

For refund requests, cancellations, billing inquiries, or payment disputes, please contact:

AmpliFunnel Media LLC
Email: vivek@amplifunnel-media.comrenikuntasaivivek99@gmail.com
Website: amplifunnel-media.com
Registered state: Wyoming, United States

We aim to respond to customer inquiries within 2 business days.

Privacy & SMS terms

If you have questions regarding privacy, please read our privacy policy. The terms of service also describe participation in the SMS program.